Wasp Nest Removal for Landlords and Rental Properties in Swithland
A wasp nest is usually fixed in a single visit, but a tidy record of what happened is what a landlord will be glad to have when questions come up months later.
Why the paperwork is worth five minutes
Landlords rarely regret keeping notes, and often regret not keeping them. A year after a wasp nest was dealt with, a tenant may ask whether there was a problem at the property last summer, an agent may take over the management, or you may be reviewing which addresses cost the most to maintain. A short, dated record answers all of those questions in seconds.
This is not a legal exercise and nothing here is legal advice. It is simply good housekeeping for the owner of a rented property in Swithland or anywhere else. Because the treatment is a fixed £95 per nest, with £35 for an additional nest on the same property and no call-out charge, the financial side of the record is also uncomplicated.
Start the file when the report comes in
The record begins with the first message, not with the visit. Note the following the moment you hear of a problem.
- The date and time of the report, and who made it.
- The exact location of the activity as described, for example above a first-floor window or at the base of a garden wall.
- The tenant’s account of how long they have noticed it.
- Any stings or allergies in the household.
- What you advised them to do, including keeping away from the nest and not blocking the entrance.
A message thread with the tenant is fine as a record, provided you save it. If the tenant offers a photo, ask them to take it from a safe distance; the picture should show where the wasps are going, not the nest in close-up. That is enough for a technician to understand the job, and for you to remember later what was reported.
The booking and what to note down
When you phone 0116 214 9259, or use the booking form on the contact page (/contact-us/), write down the date and time of the call, the price confirmed, and any arrangements made for access. Work is only carried out once the customer has agreed, so your note should show that you agreed to the stated price before the technician attended.
We are open seven days a week and same-day service is available, so the interval between report and booking can be very short, and it is worth recording that too. A landlord who can show a report in the morning and a booking the same day has a very clear picture of their own responsiveness.
If an allergy was passed on at booking, record that you did so. It is an easy detail to leave out, and an important one.
On the day and straight afterwards
If you are present, or if a letting agent attends, make a note of the time of arrival and the location treated. If the tenant is the contact, ask for a brief message afterwards confirming the visit has taken place and that the technician spoke to them.
Our technicians are trained and the work is fully insured, and the visit is planned as one, in line with the 1 visit guaranteed on the price graphic. Ask at booking whether the empty nest can be taken down, and if the answer was yes or no, add it to the note.
Keep the invoice or receipt with the property file, separate from general expenses if you can. If a second nest was treated on the same property, note that the £35 additional rate applied, so that anyone reading the file later understands the figures.
Using the record in future years
A record is most useful when you look at it again. Once a year, in March or April, go through your files and list any property where a nest has been treated. Nests can reappear where there is shelter and an entrance, so these addresses deserve an early look from late April, when queens begin to build.
You can also use the file to prepare your tenant information. A line in the tenancy pack about reporting wasp activity at once, and the name of the person to tell, will save time. For commercial lets, the same approach applies to units and offices, which we also cover.
Finally, if responsibility for the cost was agreed with a tenant, keep a copy of that agreement beside the invoice. The tenancy agreement itself sets out who deals with pests, and we cannot interpret it for you, so the paper trail should show what was agreed and when.
A sample entry for the property file
It helps to see what a good record looks like. A short entry might read: report received by message on a given date from the tenant, nest seen at roof edge above the rear door, no stings, no known allergies; treatment booked by phone the same day at the confirmed price of £95 flat; technician attended, tenant at home; tenant confirmed by message the next morning that activity had stopped; ask about removing the empty nest noted for the next visit.
That is all it takes. Four or five lines, in the same place each time, will serve you far better than a stack of loose messages and receipts.
If you manage several properties, keep the same format for each, so a quick search in March shows every address with past activity. Consistency matters more than detail, and a template saved on your computer makes it a thirty-second job.
If a letting agent manages the property for you, agree who keeps which record. The agent will usually hold the tenant correspondence, and you may hold the invoices. Ask for a copy of the tenant messages after any wasp job, so the two halves of the story sit together.
Wasps on your property in Swithland?
Fixed price £95 per nest, no call-out charge, same-day service available.